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TeamViewer pour Télé-assistance Télé-assistance

Agreement Type

Hourly rates



Hourly Invoicing



2 hours minimum billing for interventions on premises

30 minimum for remote assistance.

20 hours block



Valid for 45 days following initial intervention

See Terms & Conditions

40 hours block



Valid for 60 days following initial intervention

120 + hour block


Over a period not exceeding 60 days


Support agreement

5% majoration

As agreed on convention

Weekend rates and holidays

Normal rates + 50%

As agreed on convention

Priviliged agreement

To be discussed

To be discussed

Non applicable

Maintenance contract per appliance available

Terms & Conditions